Question 1

How far in advance should I start looking for my wedding dress?

Accepted Answer

We recommend that brides start planning 1 year in advance.

Question 2

What are the prices for wedding dresses?

Accepted Answer

Based on our experience, we can offer you a wedding dress that matches your tastes and budget. The price of dresses from our suppliers' collections ranges from $2500 to $4000.The price for a custom-made wedding dress ranges from $2500 to $5500. Our team will provide you with an estimate during your first visit.

Question 3

What are the delivery times for my wedding dress?

Accepted Answer

For a wedding dress ordered from our suppliers:You should allow between 16 and 20 weeks from the opening of your file to the delivery of your dress.For a wedding dress from our Ariane Carle collection:Ariane Carle wedding dresses are offered as made-to-measure.You should allow between 12 and 20 weeks from the opening of your file to the delivery of your dress.

Question 4

How long does a consultation for trying on wedding dresses last?

Accepted Answer

The consultation typically lasts 90 minutes, but it all depends on you. Often, we find the perfect style quickly, but sometimes we need to get to know the different styles! We want to give you all the time you need, but after two hours of consultation, it's often time to take a step back!

Question 5

Can I be accompanied when I come to try on wedding dresses?

Accepted Answer

Yes, absolutely! To foster a respectful and professional environment, we recommend that you be accompanied by a maximum of 3 guests. This will give you all the space you need to focus on your needs and concentrate on choosing your wedding dress.

Question 6

What are the steps following the purchase of my wedding dress?

Accepted Answer

When you purchase a wedding dress from one of our suppliers, the steps are as follows:1. When you make your purchase, a deposit of 50% of the amount of your invoice is required.2. We take your measurements and order your dress in the correct size.3. 16 to 20 weeks later, when your dress is delivered to the boutique, we will contact you to schedule fittings. During these appointments, we will make any necessary adjustments to your wedding dress. You will then be asked to pay the remaining balance.When you purchase a wedding dress from the Maison Ariane Carle collection, the steps are as follows:2. When opening your file, a deposit of 50% of the amount of your invoice is required.3. A member of the atelier team takes your measurements and discusses the details of your dress with you.4. Two appointments will then be scheduled. The first is for you to try on the structure of your dress, and the second is to finalize the adjustments and the hem. At the second appointment, you will be asked to pay the remaining balance of your invoice.

Question 7

Are the costs associated with alterations included in the price of my wedding dress?

Accepted Answer

No, alteration fees are not included in the price of a wedding dress ordered from a supplier.However, the dresses in the Maison Ariane Carle collection are made to measure and do not require any additional adjustments. Additional charges will apply if major modifications are made to the basic design shown.

Question 8

What costs should I expect for alterations to my wedding dress?

Accepted Answer

The cost of alterations to your wedding dress will be estimated during your first fitting. On average, you should budget between $450 and $750. The cost may be higher if major alterations are required.

Question 9

How long does it take to alter a wedding dress?

Accepted Answer

Generally, alterations to your wedding dress take between 8 and 12 weeks. It's important to schedule these appointments as soon as you receive your dress to secure a spot in the atelier team's schedule.

Question 10

What wedding dress collections are available in the store?

Accepted Answer

The Maison Ariane Carle team carefully selects each of the collections we offer our brides. The available collections are:Mikaella - Paloma Blanca - Justin Alexander.

Question 11

Do you offer styling and accessory advice services?

Accepted Answer

Styling is our passion, and once you've chosen your wedding dress, we'd be delighted to advise you on the jewelry, accessories, and shoes to complete your wedding look. We also offer a wide selection of veils.

Question 12

What type of wedding do you specialize in?

Accepted Answer

Small wedding, large ceremony, civil wedding or 2nd wedding: our qualified team will meet your expectations in a pleasant atmosphere of complicity and refinement.

Question 13

Do you sell bridesmaid dresses?

Accepted Answer

We sell evening dresses that can be worn by bridesmaids, but we do not have specific collections.We also offer a custom design and tailoring service for all occasions.

Question 14

Is it possible to rent a wedding dress?

Accepted Answer

No, we do not offer a wedding dress rental service.

Question 15

What are the general terms and conditions of sale?

Accepted Answer

CUSTOM-MADE TAILORINGThe price of a custom-made garment includes the following premium services:◊ A consultation with a fashion consultant to help you determine your needs.◊ Taking your measurements◊ A series of appointments assisted by a pattern maker and a seamstress.Additional charges may apply in the event that...◊ The customer makes a major change to the design or fabric during theOrder fulfillment.◊ The maximum of 4 fittings has been exceeded. (Additional fee of $75.00/appointment)more)ORDER READY-TO-WEAR EVENING GOWNS & WEDDING GOWNSAll dresses ordered from our suppliers have delivery times of between 8 and 20 days.weeks. Rush orders require an additional cost of between $125 and $250. The itemThe order must be paid for in full before any action is taken.modifications.RETURNS, REFUNDS & EXCHANGESAll floor items on sale are final sale. Items ordered usingClient-specific measurements are non-refundable. However, it is possible totransfer your deposit to store credit.ADJUSTMENTSAny adjustments will incur additional charges. This excludes custom orders, where theAdjustments are included in the price; the garment must be paid for in full beforeto undertake any modifications.ITEM RESERVATIONOnly items exceeding a total value of $500 can be reserved for aMaximum of 2 weeks, at a non-refundable fee of $200. (1 item max/person)By purchasing from MAISON ARIANE CARLE, you acknowledge the terms of sale.stated above and you agree to apply and respect them.PAYMENT POLICYCUSTOM-MADE CREATIONWe require payment of 50% of the total balance of your invoice in order to begin production.your order.The balance of your bill is usually paid during your final fitting.BRIDAL/EVENING ORDERWe require payment of 50% of the total balance of your invoice in order to submit theorder.The balance of your invoice must be settled during your first visit.fitting.ADJUSTMENTSThe adjustments incur additional costs which are assessed by the workshop followingfrom your first fitting. You may be able to pay for them

Frequently Asked Questions